Service Enterprise
Volunteer Florida has partnered with the Association of Leaders in Volunteer Engagement (Al!VE) to offer Floridians access to the Service Enterprise Accreditation Program. Service Enterprise is a national change management program that helps organizations gain a greater return on volunteer investment to better achieve their mission.
Achieving Service Enterprise accreditation is a prestigious accomplishment for an organization. In fact, organizations that accredit join the top 11 percent of nonprofits nationwide in volunteer management and organizational performance. Accreditation signifies that organizations have the capability and management expertise to strategically use volunteers to improve the performance of their organization. By becoming a Service Enterprise, organizations will be uniquely positioned to engage the time and talent of volunteers to expand program operations and revenue, realize higher programmatic impact and better achieve their mission.
Research conducted by the TCC Group found that Service Enterprises are equally as effective as their peers without volunteers, at half the median budget. Service Enterprises experience a proven return on volunteer investment, and research shows that they are significantly more adaptable, sustainable and better resourced to do their work.
Through Service Enterprise, your organization will receive:
- Access to a research-based program to transform your organization into one of the top 11 percent of nonprofits in volunteer management and organizational performance, according to research by the TCC Group.
- A diagnostic evaluation of your current volunteer engagement practices and tailored recommendations for improvement.
- 16 hours of training focused on change management and volunteer engagement strategies.
- Individualized coaching and the support of a community of peers to guide your organization through your Service Enterprise transformation.
- Access to volunteer engagement networks and resources.
- Increased capacity to power your organization.
The Association of Leaders in Volunteer Engagement (Al!VE) is a professional membership organization committed to collaboration, networking and education for volunteer engagement leaders. For more information about Service Enterprise and the role of AL!VE, click here.
Points of Light is the world’s largest organization dedicated to volunteer service. For more information about the development of Service Enterprise and the research supporting it, click here.
2025-2026 Service Enterprise Cohort
| Organization Name | Mission | Location | |
|---|---|---|---|
 | Brooks Health Foundation | To empower people to achieve their highest level of recovery and participation in life through excellence in rehabilitation. | Jacksonville, FL |
 | Children First | To strengthen children and families by improving the quality of their lives through a comprehensive approach to development, education, health, and well-being. | Sarasota, FL |
 | FISH of Sanibel-Captiva | To enrich the lives of all people on Sanibel and Captiva Islands through a “neighbors helping neighbors” approach. | Sanibel, FL |
 | Humane Society of Sarasota | To engage the hearts, hands, and minds of the community to help animals. | Sarasota, FL |
 | Literacy Alliance of Northeast Florida | To improve the self-sufficiency, economic mobility, and quality of life for adults through continuing education and literacy skill building with personalized, flexible, goals-based tutoring and small group instruction. | Jacksonville, FL |
 | United Way of Northwest Florida | To improve lives by mobilizing the caring power of communities to advance the common good. | Panama City, FL |