How We Collect Information About You
Information You Voluntarily Provide
Volunteer Florida collects and maintains certain personal information about you when you send us an e-mail or complete any of our online forms, such as when you request information from us, make a donation, or subscribe to our online newsletters. Such information may include your name, mailing address, and e-mail address; it may also include a mobile phone number and any other information collected in the forms. You may be asked to provide credit card information to contribute to the “Florida Disaster Fund” or the “Volunteer Florida Foundation.” Your credit card information used for an online donation is never collected or stored by Volunteer Florida. It is passed on via encrypted (SSL) transmission to our credit card processor to complete a donation transaction.
VolunteerFlorida.org also collects certain other information (such as your IP address) that cannot identify you personally when you visit our web site. Volunteer Florida logs these IP addresses and aggregates them to monitor the use of our site. We use the aggregated information to measure the number of visits to our site, the average time spent on our site, the number of pages viewed, and various other site statistics. This monitoring helps us to provide a more useful and engaging online experience to VolunteerFlorida.org visitors, and helps us to improve the quality of our content.
Ways Information About You Is Used
We may use the information you voluntarily provide to contact you regarding issues we feel you may be interested in, to keep you updated regarding Volunteer Florida’s programs, and to extend an invitation to you to support our programs. Every recipient of our electronic communications can quickly and easily “opt out” of future such communications by following the instructions on any electronic communication we send.
Volunteer Florida uses generally accepted, industry-standard security systems, software, and encryption technologies–-Secure Sockets Layer (SSL)–for the secure transfer of personal and financial data and to protect against unauthorized access to Volunteer Florida’s servers, equipment, and other components of our online presence. This includes using industry-standard security systems to protect credit card processing information. Our web servers are stored off-site at multiple, physically secure facilities with limited access.
Contacting Volunteer Florida